Source language: Translate to:

Help Reproducing an Unusual Error

Questions about our File Management and Internet FTP plug-in

Help Reproducing an Unusual Error

Postby Neosoft Support » Wed Mar 17, 2010 3:08 pm

A customer has reported that compiled publications that use NeoBookFM/FTP do not completely unload from memory after being shutdown. We have not been able to reproduce this problem here on any of our test PCs. The customer is using XP (SP2), but testing on other Windows versions may also be helpful. We would like to know is the problem is limited to a single PC or if it can be reproduced elsewhere. If you would like to help:

To reproduce the error:

1. Run the Windows Task Manager by pressing Ctrl+Alt+Del.

2. Compile one of the example publications ("Basic File Manager" or "FTP Client") included with NeoBookFM/FTP.

3. Run the compiled example pub exe from Windows Explorer.

4. Close the compiled example pub (use the "x" button in the upper right corner of the pub's window.)

5. Look at the "Processes" tab in Task Manager and see if you can find the name of the compiled example publication. It should disappear once the exe is closed - although it may take one or two seconds.

Let us know if you can reproduce this problem or not.

Thanks for your help.
NeoSoft Support
Neosoft Support
NeoSoft Team
 
Posts: 5602
Joined: Thu Mar 31, 2005 10:48 pm
Location: Oregon, USA

Postby smartmedia » Wed Mar 17, 2010 3:33 pm

Hi..

I test the compiled exe's on my system Windows XP Professional with SP3 English with all updates without problems. The Basic File Manager (Beta) took 2 seconds to unload from memory and the FTP Client (Beta) unloaded instantly.

Recently i experience a lot of problems using Kaspersky suite 2010 with applications don't run, pages on Firefox don't open without any message or a reason given from Kaspersky. Even when i was disable him, the problems was continue. Tell your customer to check he's Antivirus.
User avatar
smartmedia
 
Posts: 889
Joined: Fri Apr 01, 2005 6:50 am
Location: Hellas

Postby Gaev » Wed Mar 17, 2010 7:12 pm

I downloaded Beta 2 and compiled FTP Client.pub ... then ran the exe ... and exited the program via the X.

The process occupied about 15 MB when running ... but disappeared immediately when I stopped the program.
User avatar
Gaev
 
Posts: 3728
Joined: Fri Apr 01, 2005 7:48 am
Location: Toronto, Canada

Postby HPW » Wed Mar 17, 2010 11:59 pm

Tested on WIN2K and WINXP SP3 without any problem.
Hans-Peter
User avatar
HPW
 
Posts: 2520
Joined: Fri Apr 01, 2005 11:24 pm
Location: Germany

Postby ChuffaW » Thu Mar 18, 2010 12:48 am

Hi,
Works fine on my Vista Business pc.
No delay on exit.
Regards, Chris
ChuffaW
 
Posts: 4
Joined: Tue Dec 09, 2008 4:26 pm
Location: Western Australia

Postby Neosoft Support » Thu Mar 18, 2010 10:15 am

Thanks very much for your help. We found the same results here.
NeoSoft Support
Neosoft Support
NeoSoft Team
 
Posts: 5602
Joined: Thu Mar 31, 2005 10:48 pm
Location: Oregon, USA

Postby rcohen » Thu Mar 18, 2010 1:59 pm

No unloading issues here...

rcohen
User avatar
rcohen
 
Posts: 279
Joined: Sun Apr 03, 2005 7:29 pm
Location: The Smokey Mountains, Tn

Postby bunker » Thu Mar 18, 2010 3:32 pm

works fine on my Windows 7.

Greetings
User avatar
bunker
 
Posts: 141
Joined: Sat Sep 29, 2007 4:00 pm

Postby Oyster » Thu Apr 01, 2010 9:24 am

No problems here with Xp SP3 and 7Ultimate 32.

Greetings

Oyster
Oyster
 
Posts: 8
Joined: Thu Jun 16, 2005 9:37 am


Return to NeoBookFM/FTP

Who is online

Users browsing this forum: No registered users and 0 guests