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OFF TOPIC - Please Help, Web question

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OFF TOPIC - Please Help, Web question

Postby Guest » Fri Jan 07, 2005 4:46 am

Hi guys, there´s something that is heating my brain and i can´t find a solution, maybe it´s because my 3rd World IQ:

In my work PC, i can access all web sites normally, with http://www.whatever...., unless my own sites. Ex:

if I put htt://techmedia-software.com.br I CAN access my site, but if I put http://www.techmedia-software.com.br, I CAN`T. It´s only happen with my work PC, any other PCs in my office and in my home works well. Ex: if I put http://plugins.techmedia-software.com.br I can´t access, but if i put http://techmedia-software.com.br/plugins/  I can. It´s only happen with my new host, since 15/11.

Please help :)

Thanks
Guest
 

Postby Guest » Fri Jan 07, 2005 7:25 am

Hi Alberto,

  Seems like I had this problem once before when I changed hosts. May be a cache problem, I think you can clear the DNS cache like this (From an old email):

Start -> Run -> ipconfig /flushdns

the XP cache stores negative and positive entries about dns. The positive entries are those that the DNS lookup was successful and you could connect to the website, Negative entries are those where the DNS lookup failed and you could not connect to the website (When it was propagating)

Problems come up because if the DNS cache holds a negative entry and the website you want to view is now OK to view, Windows XP will still give you a DNS error!

Hope this helps.

>>>EDIT<<<Just remembered, this is probably NOT your problem , since the DNS cache is supposed to flush itself of NEGATIVE entries every 5-10 minutes.
Did you change any proxy or any other settings while waiting for your site to propigate?<<<<
Guest
 

Postby Guest » Fri Jan 07, 2005 8:04 am

Alberto:

First of all, you have a couple of typos in your post that will hinder investigation (in case others want to try and access these pages) ...

a) the first link says htt: ... should be http:

b) the second link has an a comma (,) after the .br


Using IE6, my experiences were ...

http://techmedia-software.com.br & http://www.techmedia-software.com.br
I can access the page ... but the images do not show (just the red X marks). When I look at the html source, your image tag has src="images/tmlogo1.jpg"  etc. ... is the image tmlogo1.jpg located in the subfolder "images" of the document folder ?

http://plugins.techmedia-software.com.br & http://techmedia-software.com.br/plugins/
Worked fine for me ... the content and properties of the document suggest very recent updates ... so I am not getting some stale copy from my own cache.
Guest
 

DNS

Postby Guest » Fri Jan 07, 2005 8:20 am

Jay:
Start -> Run -> ipconfig /flushdns


Tried. No luck.

Gaev:
I can access the page ... but the images do not show (just the red X marks). When I look at the html source, your image tag has src="images/tmlogo1.jpg"  etc. ... is the image tmlogo1.jpg located in the subfolder "images" of the document folder ?


It´s not about the site contents. I just put a html there to test. I can´t access the site from my work computer, but i can access trought all others. It´s not site related. It´s a computer problem.

Thanks
Guest
 

Re: OFF TOPIC - Please Help, Web question

Postby Guest » Fri Jan 07, 2005 8:36 am

Alberto Meyer wrote:Hi guys, there´s something that is heating my brain and i can´t find a solution, maybe it´s because my 3rd World IQ:

In my work PC, i can access all web sites normally, with http://www.whatever...., unless my own sites. Ex:

if I put htt://techmedia-software.com.br I CAN access my site, but if I put http://www.techmedia-software.com.br, I CAN`T. It´s only happen with my work PC, any other PCs in my office and in my home works well. Ex: if I put http://plugins.techmedia-software.com.br I can´t access, but if i put http://techmedia-software.com.br/plugins/  I can. It´s only happen with my new host, since 15/11.

Please help :)

Thanks


have you tried other browser? I mean like netscape? or opera? or Mozilla? etc?

if they result  is the same, then it's really in that computer :?

and that's really weird :roll:

try scanning it with anti-virus, or anything.
also of your work PC is connected in a shared internet connection, try e checking the settings, e.g firewall, or anything.

anyway, that's still weird.. why try....

Reformat/re-install! :lol:
just kidding, that would be the the last resort of you can't trace the problem.

P.S. if you solved the problem, can you please tell us?
I would like to know how'd it happen and how'd you solved it. :)
Guest
 

Postby Guest » Fri Jan 07, 2005 9:45 am

have you tried other browser? I mean like netscape? or opera? or Mozilla? etc?


Yes. Firefox. Same result.


try scanning it with anti-virus, or anything.
also of your work PC is connected in a shared internet connection, try e checking the settings, e.g firewall, or anything.


Yes, I checked. The problem is: it´s happening only with MY SITES. Others are OK.
Guest
 

Answer

Postby Guest » Fri Jan 07, 2005 11:33 am

Hi Alberto,

Here is the answer to your problem.

Your new host has the server your site is on set "wrong". I call it wrong because no server should be like this in my opinion. It's 2005 for Pete's sake. :)

The config file on the server is not set to recognize the domain without the www including in the address. (Again, this is really lame.)

You can either make the change, or ask your hosting company to make the change.

----------
Added Later
----------

I haven't done this in a while myself.. but here is a web page I think that gives details. Although, with your account you probably don't have access to the server, so you'll have to ask your hosting company to make the change.

http://httpd.apache.org/docs-2.0/vhosts/
Guest
 

Postby Guest » Fri Jan 07, 2005 12:06 pm

Troy:

That was my first thought too ... but I am baffled as to why I (and Alberto from his other machines) are able to get to the page(s) using either url ... this suggests something in one particular client machine is broken (or at least incompatible) ... since everything worked before the site migration, my money would have been on something getting messed up in that one machine at the time ... perhaps the bug only affects machines whose dns activity was taking place during this change ... just guessing.
Guest
 

Postby Guest » Fri Jan 07, 2005 12:12 pm

I will say that I could be completely wrong.  :lol:

I did breeze over the post and what stuck out to me was the www. and the no "www."

So again, I am exercising my right to be wrong. (Protecting my butt.)  :lol:

Troy
Guest
 

Sites

Postby Guest » Fri Jan 07, 2005 12:33 pm

My sites are OK. I can access them via other computers in office and in my home and all other people access it normally. The problem is with my work PC, not with the server or the sites. It´s a very weird situation. :)
Guest
 

Postby Guest » Sat Jan 08, 2005 1:34 am

Sorry. I have no answers but I can post my experience on all the urls you mentioned which may be helpful to someone else who can figure this out.

My system: Windows XP Pro SP2, Browser: IE 6.0.2800.1106

a. http://techmedia-software.com.br
I can only see parts of the page, "x" for pictures and the leftside
navigational  bar is missing.

b. http://www.techmedia-software.com.br
I see the same thing as in (a)

c. http://plugins.techmedia-software.com.br/
I can see the full page. Looks ok

atsui

d. http://techmedia-software.com.br/plugins/
same as (c).

Alberto, does this heat up your brain even more?  :D

atsui
Guest
 

Postby Guest » Sat Jan 08, 2005 5:21 am

Atsui: the images is not suppose to be on the main site, it´s onky for tests, i did not upload the images. Your results is the same I got with a machine 1 meter away from my work PC! :) The problem is with only one computer.
I give up. :)
Guest
 

Postby Guest » Sat Jan 08, 2005 7:26 am

Hi Al clicked this url and got nothing just like you
htt://techmedia-software.com.br

clicked this and got nothing
http://www.techmedia-software.com.br

the other urls you mentioned they went through to your site
so its not just your computer...lol

maybe you need to update XP
i just finished reformatting XP Pro

thats what i get on a fresh installation... i havent downloaded any updates yet as they bore me.

anyway just thought i would throw a spanner in the works
cya JX
Guest
 

check your hosts file

Postby Guest » Sat Jan 08, 2005 1:01 pm

Alberto Meyer wrote:Atsui: the images is not suppose to be on the main site, it´s onky for tests, i did not upload the images. Your results is the same I got with a machine 1 meter away from my work PC! :) The problem is with only one computer.
I give up. :)



Alberto,

I seem to recall you having a problem before and someone advised you to use a HOSTS file (see \windows\system32\drivers\etc\ ) This will preceed DNS lookups in priority so if you have your hosts file to point to your old site and it doesn't work, that  could be it. Remember, it is not hosts.txt but simply hosts as the filename.

Quick check for you, see if the ping to both www.tech-media.com.br and tech-media.com.br go to the same place.

David Payer
Guest
 

Postby Guest » Sat Jan 08, 2005 1:14 pm

David, I have this "host" file but it does not have any reference to my sites.
Guest
 

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