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Help Reproducing an Unusual Error

PostPosted: Wed Mar 17, 2010 3:08 pm
by Neosoft Support
A customer has reported that compiled publications that use NeoBookFM/FTP do not completely unload from memory after being shutdown. We have not been able to reproduce this problem here on any of our test PCs. The customer is using XP (SP2), but testing on other Windows versions may also be helpful. We would like to know is the problem is limited to a single PC or if it can be reproduced elsewhere. If you would like to help:

To reproduce the error:

1. Run the Windows Task Manager by pressing Ctrl+Alt+Del.

2. Compile one of the example publications ("Basic File Manager" or "FTP Client") included with NeoBookFM/FTP.

3. Run the compiled example pub exe from Windows Explorer.

4. Close the compiled example pub (use the "x" button in the upper right corner of the pub's window.)

5. Look at the "Processes" tab in Task Manager and see if you can find the name of the compiled example publication. It should disappear once the exe is closed - although it may take one or two seconds.

Let us know if you can reproduce this problem or not.

Thanks for your help.

PostPosted: Wed Mar 17, 2010 3:33 pm
by smartmedia

I test the compiled exe's on my system Windows XP Professional with SP3 English with all updates without problems. The Basic File Manager (Beta) took 2 seconds to unload from memory and the FTP Client (Beta) unloaded instantly.

Recently i experience a lot of problems using Kaspersky suite 2010 with applications don't run, pages on Firefox don't open without any message or a reason given from Kaspersky. Even when i was disable him, the problems was continue. Tell your customer to check he's Antivirus.

PostPosted: Wed Mar 17, 2010 7:12 pm
by Gaev
I downloaded Beta 2 and compiled FTP ... then ran the exe ... and exited the program via the X.

The process occupied about 15 MB when running ... but disappeared immediately when I stopped the program.

PostPosted: Wed Mar 17, 2010 11:59 pm
by HPW
Tested on WIN2K and WINXP SP3 without any problem.

PostPosted: Thu Mar 18, 2010 12:48 am
by ChuffaW
Works fine on my Vista Business pc.
No delay on exit.
Regards, Chris

PostPosted: Thu Mar 18, 2010 10:15 am
by Neosoft Support
Thanks very much for your help. We found the same results here.

PostPosted: Thu Mar 18, 2010 1:59 pm
by rcohen
No unloading issues here...


PostPosted: Thu Mar 18, 2010 3:32 pm
by bunker
works fine on my Windows 7.


PostPosted: Thu Apr 01, 2010 9:24 am
by Oyster
No problems here with Xp SP3 and 7Ultimate 32.