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Error Message when trying to install

PostPosted: Fri Feb 01, 2008 1:02 pm
by martinb
I am trying to re-install NeoPaint, and have tried in Admin Mode, normal mode and redownloaded it several times.

The message says npw.exe is not a valid Win32 application

I have used Neopaint for years, cleaned my harddrive, tried to re-install, and got the error message. My system is exactly the way it was before the clean.

Any ideas?

Vista Untimate
GeForce 8800 GTX 764meg Video
Athlon 64 X2 6000+
2 Gig RAM
All updates installed

downloaded from other site, it worked

PostPosted: Fri Feb 01, 2008 3:06 pm
by martinb
I went to TopShareware.com and downloaded 4.5a, put in my serial number then did the upgrade patch to 4.6c, that worked.

I am not sure why your file is not working, but the long way worked, so thanks anyway.

PostPosted: Mon Feb 04, 2008 4:06 pm
by Neosoft Support
Usually when you receive a message like "not a valid win32 application" it means that the file was corrupted during the download or didn't download completely. After you download you can compare its size with the size posted next to our download links. If it's not close, then the download didn't work. If that happens, downloading the file again usually solves the problem.