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LEAD ERROR: General Failure

PostPosted: Sat Jun 11, 2005 6:50 pm
by CozyMoonChild
:?: Does anyone know why I keep getting an
Error Message
every time I use the any of the Tools! Please help...

It would be nice if anyone had any input! :roll:

PostPosted: Sat Jun 11, 2005 11:58 pm
by HPW
No, everything works as expected.


PostPosted: Sun Jun 12, 2005 12:03 am
by CozyMoonChild
Would you happen to know how to fix it... :roll:

PostPosted: Sun Jun 12, 2005 12:14 am
by HPW
No, it's a question for the support. Send a complete, detailed bug report and he may be able to help you.

Lead Error

PostPosted: Sun Jun 12, 2005 12:19 am
by CozyMoonChild
Thanks, Hans...

I will... Hopefully they can help me out... :lol:

PostPosted: Mon Jun 13, 2005 11:57 am
by Neosoft Support
Hello Cozy,

I'm sorry, you're having a problem getting NeoPaint to run on your computer. We haven't had any other reports of the general failure error popping up constantly as you describe. It could be a memory issue, a bad installation or something to do with your particular hardware or Windows configuration. Here are some questions:

1. What version of Windows are you using?

2. How much memory does your computer have?

3. Are any other programs running at the same time? Can some of them be closed?

4. Does it make any difference if you're editing a smaller or different format image?